Ambani maintained that Jio was not getting adequate points of interconnect (PoIs) from the incumbent operators and termed their behaviour “anti-competitive”. As a result, he said he was unable to deliver on his promise of providing “best customer and service experience” to customers. “We have not received the required support from existing operators. In the last three months, nearly 9 billion calls from Jio customers to the networks of our three largest competitors were blocked. The benefits of Jio’s superior voice technology have been denied to Indian customers due to such anti-competitive behavior of incumbent operators,” Ambani said. He expressed confidence that over the coming weeks, the voice experience would improve due to “imminent availability of sufficient PoIs from other operators”.
(Sourced from agencies, feature image courtesy:oneindia.com)
