Railways Budget 2017: No service charge to be levied on tickets booked through the IRCTC

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Asserting that the focus of government is on ‘Swachh Railways’, the Finance Minister said that an SMS based ‘clean my coach service’ has been started. “It is now proposed to introduce a coach-mitra facility-a single window interface to register all coach related complaints and requirements,” he said. He also announced that by 2019, all coaches of Indian Railways will be fitted with bio-toilets.

“It will now be our continuous endeavour to improve the operating ratio of the Railways. The tariffs of the railway fares would be fixed taking into consideration cost, quality of service, social obligation and competition from other forms of transport,” he added. Jaitley also said that a new metro rail policy will be announced which would open up new jobs for the youth. “A new metro rail act has been enacted by rationalizing the existing laws. This will facilitate greater private participation and investment in construction and operation,” he said.

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(Sourced from agencies, feature image courtesy:goodreturns.in)

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