Thane call centre racket claims life of US woman

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The racket was exposed after city police raided three call centres, which were run illegally at the premises of Hari Om IT Park, Universal Outsourcing Services and Oswal House in Mira Road locality in Thane district, on Tuesday night.

The callers used to make calls to people in the US and conned them after speaking in American accent by posing as officials of US Internal Revenue Service.

According to police, some of the call centre employees earned up to Rs 1 lakh per month as a reward by the racket operators for making US nationals cough up money.

The employees were fully trained in US accent and were given SOP and call sheet, based on which they used to make calls to the ‘tax defaulters’.

They used to make at least 100 calls per day of which 10-15 calls would materialise and of these 3-4 people would make payment under threat by the conmen, police said.

The daily turnover of these call centres is said to be to the tune of nearly Rs 1 crore to Rs 1.50 crore, and the annual turnover could be well above Rs 300 crore.

Sourced from agencies, feature image courtesy: www.financialexpress.com

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