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Analysts said charging for services will be one of the biggest challenges for the new telco as it has managed a fast customer-acquisition run, mainly on the back of its free offerings. A number of quality issues and high call failure rate, which Jio has blamed on rivals due to alleged denial of inter-connect points, need to be sorted out as customers start paying. “They will now have to go through the usual challenges that any telecom company faces — to tackle issues related to quality of service, billing errors etc. That will be a test of the network, and also the organisation,” a leading sector analyst said, though requesting anonymity.
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(Sourced from agencies, feature image courtesy :gizbot.com)
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