Army chief General Bipin Rawat asks soldiers to directly communicate with him

As for social media, a “two sided” weapon which can be used favourably but also has “a detrimental effect”, Gen Rawat said the Army already has an “excellent” grievances redressal system that will now be topped by his “suggestioncum-grievance” boxes.

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(Sourced from agencies, feature image courtesy:oneindia.com)